You can email us at support@nytforge.com where our customer service team will be happy to help you with your inquiry.
Do you ship worldwide?
We do indeed ship to Car Enthusiasts around the Globe.
Where do you ship from?
We ship from the United Kingdom.
What if my car is already modified?
Our parts is designed to fit only the OEM specification of your car.
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
When there is high demand, orders may take between 2-4 weeks to arrive.
How do I return an item?
Please contact us at support@nytforge.com
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received a package that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
